We charge a flat rate of $35.00 for shipping and handling anywhere in the continental United States.
This covers your shipping and handling cost for up to 5 items shipped via UPS ground service. For each additional item after the initial 5, you must add $ 5.00 per item.
All packages are insured in the event of any damage during shipping.
We use a 3 stage shipping and inspection process to insure that your new glass arrives in perfect condition.
Before orders are packaged for shipping they are thoroughly cleaned and inspected to insure there are no scratches or imperfections.
Once the glass is inspected, it is pre-wrapped with foam sheeting and either wood panels or hard cardboard to protect the outer surfaces.
The glass is then submerged in a box of injected foam which expands around the glass and locks it in place and protects it during shipping.
We have achieved a 98% success rate with our shipping method over the past 10 years.
Due to the special order nature of our products, returns are not accepted.
We will gladly replace any item that is been found to be defective1.
1. Many art glass will have air bubbles and character markings. These are not considered defects - it is the nature of art glass to have these characteristics. Defects would be scratches or large character markings.